Privacy Policy

At Saneg Shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, saneg.shop, or purchase gaming products from us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and improve our services. The types of information we may collect include:

• Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you create an account, place an order, or contact us.
• Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, pages visited, and time spent on the site.
• Purchase History: Details of products you’ve purchased, such as games, consoles, or accessories, to process orders and personalize recommendations.
• Communication Data: Information you provide through contact forms, customer support inquiries, or marketing preferences .
• Cookies and Tracking Data: Data collected via cookies and similar technologies to analyze site usage, enhance functionality, and deliver targeted ads.

2. How We Use Your Information

We use your information to operate our gaming store and enhance your experience. Specific uses include:

• Order Processing: To process and fulfill your orders, including shipping gaming products and sending order confirmations.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Personalization: To recommend products, such as games or accessories, based on your browsing and purchase history.
• Marketing: To send you promotional emails, newsletters, or special offers about gaming products, if you’ve opted in (you can unsubscribe at any time).
• Site Improvement: To analyze website performance, fix technical issues, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes .

3. How We Share Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:

• Service Providers: Payment processors, shipping companies, and cloud hosting providers to process transactions and deliver products.
• Analytics Partners: Tools like Google Analytics to understand site usage and improve our services.
• Marketing Partners: Email platforms or ad networks to send promotions, if you’ve consented.
• Legal Requirements: If required by law, such as responding to subpoenas or preventing fraud.

All third parties are contractually obligated to protect your data and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on saneg.shop. Cookies help us:

• Remember your login details and cart items.
• Analyze site traffic and user behavior.
• Deliver personalized ads for gaming products.

You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling cookies may limit some site features.

5. Data Security

We take reasonable measures to protect your information, including:

• Encryption (e.g., SSL) for data transmission.
• Secure storage for payment and personal details.
• Regular security audits to identify and fix vulnerabilities.

However, no online system is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

• Access: Request a copy of the data we hold about you.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails or opt out of non-essential cookies.
• Restriction or Objection: Limit or object to certain data processing activities.

To exercise these rights, contact us at zu2881851@gmail.com. We’ll respond within the timeframes required by law (e.g., 30 days for GDPR).

7. Children’s Privacy

Saneg.shop is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that a child has provided data without parental consent, we will delete it promptly.

8. International Data Transfers

As a global gaming store, we may transfer your data to countries outside your region. We ensure these transfers comply with applicable data protection laws, using safeguards like standard contractual clauses.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes via email or a website notice. The “Last Updated” date at the top indicates the latest version.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: zu2881851@gmail.com
• Address: Saneg Shop, 123 Saneg Street, Shop City, SC 12345

We’re here to help you shop for gaming products with confidence!